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Terms & Conditions for Complimentary upgrade to First Class with Etihad Airways

Website Terms of Use

UOB Travel Planners Pte Ltd ("the Company") is the owner of this website. By accessing and/or using this website, you agree to be bound by the following terms and conditions. If you do not accept any of these terms and conditions, please discontinue your access to and/or use of this website and any web page hereof immediately.

    • Sales period: 1 May – 31 Dec 2019
    • Travel period: 8 May – 31 Dec 2019
    • Promotion is only applicable on selected booking class on Etihad Airways (“EY”) to the following destinations via Abu Dhabi and subject to availability.
    • *Complimentary upgrade to First Class is only applicable for flights from Singapore to Abu Dhabi and Abu Dhabi to Singapore.
    • **Complimentary upgrade to First Class is not available for flights from Abu Dhabi to Milan and Milan to Abu Dhabi with effect from 1 September 2019.
    • Taxes and fuel surcharges start from S$690 (subject to change at point of ticket issuance).
    • Valid on selected hotels and destinations only.
    • Peak period surcharge and blackout period apply, if any.
    • Wait listing is strictly not allowed.
    • No open-dated ticket is allowed.
    • Complimentary one-night stay with return airport transfer will be provided for stopovers in Abu Dhabi and subject to availability at time of booking.
    • Transfer services will be arranged based on flight bookings made.
    • Changes in flight dates are permitted at a fee of US$200 and subject to seat availability in the same booking class.
    • All penalty fees are subject to UOB Travel’s additional administrative fee of S$75 for any refund per ticket.
    • UOB Travel reserves the right to vary, amend and delete any of these terms and conditions at any time and from time to time, without giving any reason or prior notice or assuming any liability to any customers and all customers shall be bounded by these amendments.